Fickle customers who drain you dry & then complain about it

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Harvard Business Review cited a report that said: Plumbers who advertise on Google are 3X more likely to get Better Business Bureau complaints than other plumbers.

The conclusion: “Because of an inability to establish lucrative relationships with long-term clients, low-quality firms have a greater incentive to rely on Internet search engines and other forms of advertising to aim at infrequent customers who aren’t willing to devote time to seeking out good companies.”

Planet Perry member @RickyMagana asked for my thoughts. Here they are:

8020curve.com: A Real Life Example

Brian Woodruff80207 Comments

Written by Brian Woodruff Note from Perry: You can make a LOT more money from your existing list than you’re making right now. The 80/20 Curve shows you how. What follows will force you to THINK, but it’ll be some of the most profitable thinking you do this year. Pay close attention – this is X-Ray vision to higher profits: … Read More

Poodles vs. Wolverines

PerryMarketing Blog6 Comments

Poodles get their food and water bowl filled every day. They sleep on the couch, watch Seinfeld reruns with the kids. Their owners take them for trots down the sidewalk.

Wolverines live in the woods, brave ice and snow, mark out large territories, sleep in the wild, eat what they kill.

Poodles live in cubicles.

Wolverines live free.

Poodles think….

How differently we all see the world

PerryMarketing Blog2 Comments

Yesterday I wrote about “Hot Spots & Strange Attractors” – how a little mess multiplies into a big one; how little successes multiply into big ones, and it’s all “chaos theory.” Roundtable member Susan Kruger got a chuckle and said:

ADHD guy cashes out for a cool million

PerryMarketing Blog

Geniuses are misfits. How could they not be? If you’re strange enough to see the world so differently from everybody else, how could you also not be… different? One of my Roundtable members brought one of vendors, a genius software programmer that I’ll call Mr. ADHD. Roundtable was the first place he’d ever gone where *everyone* is a closet genius … Read More