A splendid example of credibility-building marketing

PerryMarketing Blog26 Comments

In phone consultations I often advise clients to create a “shock and awe package” or credibility-builder to mail to their prospects. Preferably something with weight and heft. Especially in service businesses where the potential value of a new customer is in the thousands of dollars.

So here’s my example: we’ve got water in our basement and Laura contacts a few waterproofing companies. Just yesterday, in the mail, we got a VERY clever package.