There are so many ways to optimize your website and your sales message, it makes your head spin.
There are all manner of split testing programs, like Google site optimizer. There are ultra-sophisticated methods that optimize dozens of elements at a time, like Taguchi.
There are market research systems like Glenn Livingston’s. Surveys via opt-in forms or dedicated web pages.
There are programs like CrazyEgg and ClickTale, that make heat maps of your pages and show what people are clicking on, or even what images their mouse is hovering over.
There are heat maps made from peoples’ eye movements.
There’s Google Analytics, telling you how long people stayed on each page and the most common paths through the site.
All of these are very fine.
But there is a simpler way to find out not only what people are doing right this moment on your website, but ALSO find out exactly what they are thinking while they do it…