Straight talk with my staff member about Lifebook

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In January I experienced Lifebook’s unique Chicago workshop for the first time. I loved it. It was one of the most powerful events I’ve ever attended – and I’ve been to a lot o’ stuff.

Denise Darcy, my customer service rep, listened to my teleseminar with Brian Johnson and asked me for a phone appointment. She wanted to know more about my experience, and frankly, whether she should spend her shekels to go.

A few things you should know about Denise:

Why people get frustrated

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There has never been a time in history when knowledge was getting commoditized faster.

Some amazing technique that didn’t even exist one year ago is now in a bookstore book for $12.95. Then it’s on somebody’s blog for free.

Suddenly, because there’s no price tag,

3 things about Google Quality Score

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1. QS is overrated. Based on studies and conversations with my extensive “AdWords brain trust” it correlates less and less with ad position and bid price.

2. Quality scores of 8 and 9 virtually do not exist….

You can never understand a system from the inside

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In 8th grade one of my teachers assigned me to write a report about the United States and one other country. I chose India.

I’d never left the US and I’d never gone to India. Yet somehow India wasn’t all that hard to write about – I asked one of my other teachers a bunch of questions because she had been to India. I wrote about women’s colorful dresses and Hindu temples and all that. All the stuff a foreigner notices.

But writing about the US was tough. What can a fish really tell you about water? I did a pretty mediocre job.

Fast forward 15 years, Laura and I fly to Sao Paulo Brazil. Our first trip to an ‘exotic’ place. Utterly fascinating. Intense.

Old Media vs. New Media:

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Old Media vs. New Media: Why the Concept of the “Control Ad” is obsolete [mc src=’http://maui.digital.s3.amazonaws.com/2011/clips/you-know-me-35-58.mp4′ type=’video’ width=’480′ height=’270′ skin=’stylish_slim’ autostart=’true’ controlbar=’bottom’ /] Privacy Policy

The Enemy Within: Self Sabotage

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I’d been working at my first “real” sales job for a couple of months. Totally wet behind the ears. My boss scheduled a trip to Detroit to get me some sales training.

The morning of my trip I woke up with a start. It was 8:00am.

My FLIGHT was at 8am.

I lived 40 minutes from O’Hare airport.

The Enemy Within

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I had worked at my first sales job for 18 months and had nothing impressive to brag about whatsoever.

One by one, every “deal” I had worked on crashed and burned.

But this one was different. A guy at U.S. Steel had called me in and I quoted a $1.1 million optical profiler project, a technology he had great difficulty procuring elsewhere. I was deliriously excited about the prospects of a $55,000 commission check.

The whole thing evaporated right before my eyes. I spent an hour on the phone trying to save the project from death. Then Wally called me in his office and informed me: